Refund policy

You may return unworn, unwashed, and undamaged items purchased from Avani Maternity within 30 days of the delivery date for a refund or exchange. Please note the following guidelines for returns:

  1. Eligibility Criteria:

    • Items must be in their original condition with tags attached.
    • Intimate apparel (including nursing bras and underwear) must be unworn and in its original packaging.

  2. Initiating a Return:

    • Contact our customer support team at support@avanimaternity.com.au to initiate your return.
    • Provide your order number and reason for the return in your email.

  3. Return Shipping:

    • Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

  4. Refunds:

    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, refunds will be processed to the original method of payment within 5-7 business days.

  5. Exchanges:

    • If you wish to exchange an item for a different size or colour, please indicate this in your return request email.
    • Exchanges are subject to availability. If the requested item is not available, a refund will be issued instead.

  6. Non-returnable Items:

    • Final sale items are not eligible for return or exchange unless they are defective.

Contact Us

If you have any questions about our returns policy or need assistance with a return, please contact our customer support team at support@avanimaternity.com.au. We are here to help ensure your experience with Avani Maternity is exceptional.

Thank you for choosing Avani Maternity for your maternity clothing needs!

Note: Avani Maternity reserves the right to modify this returns policy at any time. All changes will be posted on this page.